A+ for service

Of late I have had the pleasure of dealing with Quince and Co‘s customer service rep. I ordered a sweater’s worth of Puffin yarn in the Twig shade a few weeks ago, and while I’d received a confirmation email when I placed the order, I never got a shipping notification.

I emailed the ladies at Q&C, and not only did they confirm that it had indeed shipped, I got a personal message saying they had tracked it down and my package had already reached Australia! I was given the tracking number and an apology.

Honestly I wasn’t too worried about my yarn arriving quickly. Ordering things from my homeland usually takes time. I just wanted to make sure my shade wasn’t back-ordered or something. But as luck would have it, my package came Tuesday, soon after our correspondence. I was absolutely thrilled.

Puffin in Twig

Puffin in Twig

I’ve been dying to try Q&C, as mentioned in previous blog posts. I’m very much looking forward to making several of the new designs that have come out featuring Q&C Owl, which is a worsted weight yarn (50% wool, 50% alpaca) with a lovely halo to it.

But I’ve also had my eye on Kate Davies‘ very popular Owls sweater pattern for quite some time now. It suits my personality completely, and I needed the perfect chunky/bulky weight yarn to go with the pattern. I’ve never knit with a single-ply bulky yarn before, so I wasn’t really sure what to expect.

I hemmed and hawed over color choice, finally settling on Twig since I wanted the owl design, rather than the color, to be the “hero” of the piece. Turns out my decision was a good one.

Tonight I did a circular gauge swatch (Hannah Fettig has just released a great little guide to doing so on Knitbot), and soaked it to see how it came out. I didn’t get perfect row gauge, but my stitch gauge was right on, and I’m confident that I can make any necessary adjustments.

photo 4

Swatchya doing?

The yarn doesn’t retain much water, making it very quick-drying. What was already soft and ever-so-slightly fuzzy material is drying beautifully as a swatch. I couldn’t help but rub it against my check and implore Matt to do the same. It’s 100% American wool and knits up with beautiful stitch definition.

Knitting up nicely

Knitting up nicely

Back to my excellent customer service experience…I wrote back my thanks and appreciation. In response, I was told that oh by the way, did I know that Suzy Hausfrau sells Q&C yarns out of Canberra? Um, NO! I didn’t. But now I’ve got a great new yarn resource within Australia! How exciting. Suzy offers free shipping within Oz, as well as 10% off purchases over $75! What could be better?

In an age when we get pretty much anything at the click of a button, it’s such a great feeling when a company goes above and beyond to help you out. Bravo Q&C, I’m in love!

The Rocky Coast Cardigan

Over the weekend we really started to see some scary high summer temps, so naturally I cast on a cardigan.

I’ve been an admirer of Alana Dakos (of Never Not Knitting) and Hannah Fettig (of Knitbot) for some time now. Basically anything Hannah Fettig has ever done, I want to knit. I’ve purchased patterns from both women, and one of my sisters is even getting a Hannah Fettig accessory from for Christmas.

The pair of them collaborated to bring us Coastal Knits. I’m actually having buyer’s remorse because I foolishly bought the Rocky Coast Cardigan pdf by itself rather than taking the time to really decide whether I wanted the whole book or not. Turns out I do.

Based on the comments and reviews on Ravelry, I decided to knit a size bigger than I actually require. I’d rather have it too big than too small. It’s a top-down sweater knit in one piece, meaning I won’t have to do any seaming at the sides. I started it on Saturday and after a few silly mistakes (read: not properly reading the instructions), I divided for the sleeves two nights ago and now it’s really cruising.

By now I’m sure my love of cables is totally obvious. I can tell this is going to turn out just beautifully. I love the ecru I chose (in Loyal 10ply). Matt was with me when I picked it out, and he agreed that it would look great on my coloring and be totally versatile.

I also blocked my sisters’ Christmas presents over the weekend. Now I just need to finish and block Mom’s gift. And also knit up everything for my upcoming craft fair appearance. Yikes!

When I finish Rocky Coast, I’m eager to get started on Alana’s new Sprig sweater design. She released the pattern early, and it will appear in her upcoming book. She’s generously allowed people to purchase it now, and then later get the book at the full price minus the cost of this pattern if they chose to buy it in advance. I’m definitely buying the whole book this time. Not making that mistake again!